Privacy Policy: schülke academy
We are pleased to welcome you to our website, www.schuelke-academy.de, which we have created for our customers to provide specialized training. Below, we would like to inform you about how we handle your data in accordance with Article 13 of the General Data Protection Regulation (GDPR).
Data Controller
The entity named in the legal notice is responsible for the data processing described below.
Usage Data
When you visit this website, so-called usage data is temporarily logged on the web server for statistical purposes to ensure server security and capacity utilization, as well as to improve the quality of the website. This data set consists of
- the name and address of the requested content,
- the date and time of the request,
- the amount of data transferred,
- the access status (content transferred, content not found),
- a description of the web browser and operating system used,
- the referral link indicating which page you came from to reach ours,
- the user’s Internet service provider,
- the IP address of the requesting computer, which is truncated so that it can no longer be linked to a specific individual.
The aforementioned log data is evaluated only in anonymized form.
Data Security
We take technical and organizational measures to protect your data from unauthorized access as comprehensively as possible. We use an encryption method on our website. To protect the data you transmit via our website, we use SSL encryption. You can usually recognize this by the closed padlock icon in your browser’s status bar and the address bar beginning with https://.
Required Cookies
We use cookies on this website that are necessary for the use of the website. Cookies are small text files that are stored on your device and can be read. A distinction is made between session cookies, which are deleted as soon as you close your browser, and persistent cookies, which are stored beyond the individual session.
We do not use these necessary cookies for analysis, tracking, or advertising purposes.
In some cases, these cookies contain only information regarding specific settings and are not personally identifiable. They may also be necessary to enable user navigation, security, and the proper functioning of the website. We use these cookies based on Art. 6(1)(f) GDPR in conjunction with § 25(2)(2) TDDDG.
You can configure your browser to notify you when cookies are placed. This makes the use of cookies transparent to you. You can also delete cookies at any time via the corresponding browser settings and prevent new cookies from being set. Please note that our websites may then not be displayed and some functions may no longer be technically available.
Marketing/Tracking Cookies
These cookies serve marketing purposes and analyze your visitor behavior. They are only used if you have consented to them in the cookie banner on the homepage. You can revoke your consent at any time by adjusting the relevant settings via our cookie banner.
_ga
Storage duration: 2 years
Contains a randomly generated user ID. With this ID, Google Analytics can recognize returning users on this website and merge data from previous visits.
_gid
Storage duration: 24 hours
Contains a randomly generated user ID. This ID allows Google Analytics to recognize returning users on this website and combine data from previous visits.
_gat
Duration: 1 minute
Certain data is sent to Google Analytics at most once per minute. The cookie has a lifespan of one minute. As long as it is set, certain data transmissions are blocked.
Google Tag Manager
We have integrated Google Tag Manager into our website, a service that processes personal data (IP address) only for technically necessary purposes. Google Tag Manager ensures the loading of other components, which may in turn collect data. Google Tag Manager does not access this data.
For more information about Google Tag Manager, please refer to Google’s Privacy Policy.
We use Google Tag Manager on the basis of Art. 6(1)(f) GDPR in conjunction with § 25(2)(2) TDDDG and in the legitimate interest of ensuring optimal functionality of our website. If you do not wish this, please do not visit our website anymore.
Google Analytics
To tailor our website to your needs, we use the web analytics tool “Google Analytics.” Google Analytics creates usage profiles based on pseudonyms. To do this, permanent cookies are stored on your device and read by us. This allows us to recognize returning visitors and count them as such.
To generate cross-device user statistics (e.g., numbers, user groups) and to run cross-device remarketing campaigns for Google users, we also use the Google Signals service. Google processes only the data of users who have enabled the “personalized ads” option in their Google Account settings. You can also generally opt out of data collection by Google Signals by disabling the “personalized ads” feature in your Google Account.
In the context of Google Analytics, Google Ireland Limited and Google LLC. (USA) support us as data processors pursuant to Art. 28 GDPR. Data processing may therefore also take place outside the EU or the EEA. With regard to Google, an adequate level of data protection is ensured based on the adequacy decision (EU-U.S. Data Privacy Framework). Google further commits to entering into standard contractual clauses with any sub-processors.
Data processing is based on your consent pursuant to Art. 6(1)(a) GDPR, provided you have given your consent via our cookie banner. You may withdraw your consent at any time. To do so, reload the cookie banner by deleting the cookies in your browser or your browser history.
Embedded Videos
To ensure that visiting the website with embedded videos does not automatically result in third-party content being loaded, we initially display only preview images of the videos. This prevents the third-party provider from receiving any information.
Only after you click on the thumbnail will third-party content be loaded. This provides the third-party provider with the information that you have visited our site, as well as the usage data technically required for this purpose. Additionally, the third-party provider is then able to implement tracking technologies. We have no influence over further data processing by the third-party provider. By clicking on the thumbnail, you give us your consent to load third-party content.
The embedding is based on your consent pursuant to Art. 6(1)(a) GDPR, provided that you have given your consent by clicking on the thumbnail. Please note that the embedding of many videos results in your data being processed outside the EU or the EEA. With regard to the providers we use, an adequate level of data protection exists, among other things due to the Adequacy Decision (EU-U.S. Data Privacy Framework).
YouTube / Google (USA):
For transfers to the U.S., an adequate level of data protection is ensured due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). If you have clicked on a thumbnail, the third-party provider’s content is loaded immediately. If you do not wish for such reloading to occur on other pages, please refrain from clicking on the thumbnails.
Online Training
In addition to offering reading training courses, we also provide personalized online training sessions, for which we use telephone/video conferencing (hereinafter: “online training”) via “Teams” from the U.S. provider Microsoft Corporation.
The processing of your data is based on Art. 6(1)(b) of the GDPR. If, in addition, you voluntarily provide personal information or use non-mandatory functions while using the tool, the associated data processing is based on your revocable consent pursuant to Art. 6(1)(a) of the GDPR. You may revoke your consent at any time with future effect (for information on the right to revoke consent, see “Your Rights as a Data Subject”). Please note that processing that took place prior to the revocation is not affected by this.
Depending on the nature and scope of the tool’s use, various types of data are collected or processed. These include, in particular,
· personal information (e.g., first and last name, email address, profile picture),
· training metadata (e.g., date, time, and duration of communication, participant IP address, MAC address, other device IDs (UDID), device type, operating system type and version, client version, camera type, microphone or speaker, connection type),
· Text, audio, and video data (e.g., chat histories, video and audio playback),
· Connection data (e.g., phone numbers, country names, start and end times, IP addresses).
If you have registered for an online training session, we will send you an access link via email or calendar entry. You can participate in the online training sessions directly through your browser without installing any apps. The service is then provided via the website of the respective service provider, who is responsible for data processing as the provider. You are free to use the chat functions during the online training session. You may also decide whether to activate your camera and/or microphone or leave them turned off. If you use the chat function, the text you enter will be processed to display and log it during the online training session, if applicable. If you turn on your camera or microphone, data from your device’s microphone and any video camera on your device will be processed for the duration of the training session.
Please note that during training sessions, your personal information is visible to all other participants, and all information that you or others upload, provide, or create during an online training session will be processed for the duration of the training and will remain stored even after the online training has ended. If you have a Microsoft Teams account and use it, along with the Microsoft Teams app, to join the session, the name stored there will automatically be displayed in the participant list for everyone to see. If you do not want this, please use the option to participate via the browser window. There, you can enter a pseudonym. There is no option for the host to centrally delete the online training session. We therefore recommend that you, as a participant, do not use the chat function if you wish to prevent your information from being stored during the online training session.
Under certain circumstances, we may record individual online training sessions for documentation purposes or for subsequent publication on the schülke academy. In such cases, both the audio track and the camera view of the participants may be recorded. You are free to choose whether to activate your camera and microphone. Before recording begins, we will inform you of this and the intended publication location if necessary. By continuing to participate under the settings you have selected, you hereby consent to the possible recording and further use. If you participate without activating your camera and/or microphone, none of your personal data (except, if applicable, your username or pseudonym) will be recorded. You can also ask questions via the chat. The chat content is not part of the recording. You may revoke your consent with future effect, provided it is technically possible to remove your personal data from the recording (regarding the right to revoke consent, see “Your Rights as a Data Subject”).
When processing your data in connection with the use of "Teams," Microsoft Corporation supports us as an external service provider and data processor within the meaning of Art. 28 GDPR; further information here.
User Account
To use our schülke academy services and participate in training sessions, you must create a user account via the website. The following data is required for registration:
· Basic information (first name, last name)
· Login credentials (access code, username, email address, password)
Additional information is voluntary and will only be processed on the basis of your consent in accordance with Art. 6(1)(a) GDPR. You may revoke this consent at any time with future effect (information on the right of withdrawal can be found under “Your Rights as a Data Subject”).
During registration as well as subsequent logins and use of the user account, we store customers’ IP addresses along with the times of access in order to verify registration and prevent any misuse of the user account.
In the context of the contractual use of the user account, the following data is generally processed:
· User data (e.g., first name, last name, username, email address, password, additional data that the user enters in their profile, such as company, department, language)
· Course data (e.g., course name, course content, course slides, quiz questions and answers, frequency, start time, linked participants, completed participations, participating user groups)
· Participation data (e.g., relevant course and user, proof of participation, start time, completion time, participation status (e.g., completed, pending)
We regularly send users email notifications with information about their pending course participations. It is also used for password recovery.
When a registered user participates in a course, the following information is regularly collected and stored:
· Course start time
· Slides viewed, each with the start and end times of the page view
· Submitted answers to quiz questions
· Course completion time
· Certificate of completion
This participation data is used to ensure that the user has viewed or worked through all course content (e.g., slides, quiz questions, texts) before the participation status is set to “completed” and a certificate of participation is generated. The certificate of participation includes the user’s name, the course name, and the completion date of the course. The certificate of completion is made available to the user in the “My Courses” section. Users have the option to download the certificate of completion, which they should do. The controller assumes no liability for the storage and provision of certificates of completion.
Data linked to a user account is retained for the duration of the account’s existence. In the event of prolonged inactivity of the user account, we reserve the right to contact you via email to verify the continued validity of the user account. If no email address is on file, or if there is no response or a contrary response within 7 days, the user account and associated data will be deleted.
You may have a user account deleted by us at any time after it has been created, without incurring any costs other than the transmission costs according to the standard rates. A written notice (e.g., email, fax, letter) to info@schuelke.com or the contact details listed in the legal notice is sufficient for this purpose. Please include "Unsubscribe from schülke academy" in the subject line. We will then delete your stored personal data, unless we are required to retain it due to legal retention obligations. It is the user’s responsibility to back up relevant data prior to the cancellation of the user account.
The legal basis for processing this data is your consent pursuant to Art. 6(1)(a) GDPR or the performance of a contract pursuant to Art. 6(1)(b) GDPR.
Contact
We process the data you provide to us in connection with contacting us via email, telephone, or fax exclusively for the purpose of handling your inquiry. Depending on the content of your inquiry, the legal basis for this includes, among other things, Art. 6(1)(f) GDPR. Our legitimate interest in this regard stems from the aforementioned purpose of processing and responding to your inquiry. If your request is aimed at concluding a contract, the legal basis for processing may also be Article 6(1)(b) of the GDPR. We will delete your data once it is no longer necessary and provided there are no legal retention obligations to the contrary.
Retention Period
Unless we have already provided specific information regarding the retention period, we will delete personal data when it is no longer necessary for the aforementioned processing purposes, you have withdrawn your consent to data processing, and no legal retention obligations prevent deletion.
Data Recipients
We share your personal data within our company with the departments and individuals who require this data to fulfill the respective purpose. To the extent necessary for the purposes outlined above, we may also transfer your personal data to our affiliated companies. Your data is generally not disclosed to third parties—i.e., outside the schülke Group—or only if permitted under data protection law.
In the context of data processing on our behalf, we may also share your data with external service providers (e.g., for hosting, IT services, marketing, and sales) who support us in our data processing activities in strict accordance with our instructions and on the basis of a data processing agreement. In doing so, we ensure that data processing is limited as far as possible to within the European Union (EU) or the European Economic Area (EEA), e.g., by selecting storage locations at appropriate data centers within the European Union. To the extent that data is also processed outside the EU or the EEA or transferred to service providers in third countries, such transfer takes place only if the third country has been confirmed by the European Commission as having an adequate level of data protection, an adequate level of data protection has been agreed upon with the data recipient (for example, by means of standard contractual clauses) and, where applicable, further necessary measures have been taken to ensure an adequate level of data protection, or you have given us your consent in accordance with the provisions of Art. 49(1)(a) of the GDPR.
We use this website as a browser-based e-learning web application (Software as a Service), which is provided by LearnUpon Limited (One Park Place, Hatch Street Upper, Dublin, D02 FD79, Ireland) in accordance with a data processing agreement.
Further information on this can be found in their privacy policy.
Your Rights as a Data Subject
When your personal data is processed, the GDPR grants you, as a data subject, certain rights:
Right of access (Art. 15 GDPR)
You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have the right to access this personal data and to the information specified in detail in Art. 15 GDPR.
Right to Rectification (Art. 16 GDPR)
You have the right to request the immediate rectification of inaccurate personal data concerning you and, where applicable, the completion of incomplete data.
Right to erasure (Art. 17 GDPR)
You have the right to request that personal data concerning you be erased without undue delay, provided that one of the reasons listed in detail in Art. 17 GDPR applies.
Right to restriction of processing (Art. 18 GDPR)
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g., if you have objected to the processing, for the duration of the review by the controller.
Right to data portability (Art. 20 GDPR)
In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, commonly used, and machine-readable format or to request the transmission of this data to a third party.
Right to Withdraw Consent (Art. 7 GDPR)
If data processing is based on your consent, you are entitled under Art. 7(3) GDPR to withdraw your consent to the use of your personal data at any time. Please note that the withdrawal takes effect only for the future. Processing that took place prior to the withdrawal is not affected.
Right to Object (Art. 21 GDPR)
If data is collected on the basis of Art. 6(1)(f) GDPR (data processing to safeguard legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing serves to assert, exercise, or defend legal claims.
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data violates data protection regulations. In particular, you may exercise this right to lodge a complaint with a supervisory authority in the Member State of your habitual residence, your place of work, or the place where the alleged infringement occurred.
Exercising Your Rights
Unless otherwise specified above, please contact the entity listed in the respective legal notice to exercise your rights.
Contact Information for Our Data Protection Officer
In fulfilling our data protection obligations, we are supported by our Data Protection Officer, who can be reached at the following contact information:
datenschutz nord GmbH
Sechslingspforte 2
22087 Hamburg
Web: www.dsn-group.de
Email: schuelke[at]datenschutz-nord.de
When contacting our Data Protection Officer, please also specify the responsible entity listed in the legal notice .
April 2026