Thank you for visiting our website www.schuelke-academy.com, which we have set up for our customers to conduct specialised training. In the following, we would like to inform you about the handling of your data in accordance with Art. 13 UK General Data Protection Regulation (UK GDPR).

Responsible person

The office named in the imprint is responsible for the data processing described below.

Usage data

When you visit this website, so-called usage data is temporarily evaluated on the web server for statistical purposes as a protocol in order to ensure the security and utilisation of the server as well as to improve the quality of the website. This data record consists of

- the name and address of the requested content,

- the date and time of the request,

- the amount of data transferred,

- the access status (content transferred, content not found),

- the description of the web browser and operating system used,

- the referral link, which indicates the page from which you came to ours,

- the user's internet service provider,

- the IP address of the requesting computer, which is shortened in such a way that it is no longer possible to establish a personal reference.

The aforementioned log data is only evaluated anonymously.

Data security

In order to protect your data from unwanted access as comprehensively as possible, we take technical and organisational measures. We use an encryption procedure on our website. In order to protect your data transmitted via our website, we use SSL encryption. You can usually recognise this by the fact that the lock symbol is closed in the status bar of your browser and the address line begins with https://.

Required cookies

On this website we use cookies that are necessary for the use of the website. Cookies are small text files that are stored on your terminal device and can be read. A distinction is made between session cookies, which are deleted again as soon as you close your browser, and permanent cookies, which are stored beyond the individual session.

We do not use these necessary cookies for analysis, tracking or advertising purposes.

In some cases, these cookies only contain information about certain settings and are not personally identifiable. They may also be necessary to enable user guidance, security and implementation of the site. We use these cookies on the basis of Art. 6 para. 1 p. 1 lit. f GDPR in conjunction with. § 25 para. 2 no. 2 TTDSG.

You can set your browser to inform you about the placement of cookies. This makes the use of cookies transparent for you. You can also delete cookies at any time via the corresponding browser setting and prevent the setting of new cookies. Please note that our web pages may then not be displayed and some functions may no longer be technically available.

Marketing/tracking cookies

These cookies are used for marketing purposes and to analyse your visitor behaviour. They are only used if you have consented to them in the cookie banner on the homepage. You can revoke your consent at any time by making the appropriate settings via our cookie banner.

_Ga

Storage period: 2 years

Contains a randomly generated user ID. This ID allows Google Analytics to recognise returning users on this website and to merge data from previous visits.

_Gid

Storage time: 24 hours

Contains a randomly generated user ID. This ID allows Google Analytics to recognise returning users on this website and merge data from previous visits.

_Gat

Storage time: 1 minute

Certain data is sent to Google Analytics no more than once per minute. The cookie has a lifetime of one minute. As long as it is set, certain data transmissions are blocked.

Google Tag Manager

We have integrated the Google Tag Manager on our website, an auxiliary service which itself only processes personal data (IP address) for technically necessary purposes. The Google Tag Manager takes care of loading other components, which in turn may collect data. The Google Tag Manager does not access this data.

You can find more information about the Google Tag Manager in Google's privacy policy.

We use the Google Tag Manager on the basis of Art. 6 para. 1 p. 1 lit. f GDPR in conjunction with § 25 para. 2 no. 2 TTDSG and in the legitimate interest of optimal functionality of our website. If you do not wish this, please do not visit our website again.

Google Analytics

We use the web analysis tool "Google Analytics" to design our website according to your needs. Google Analytics creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your terminal device and read by us. In this way, we are able to recognise returning visitors and count them as such.

We also use the Google Signals service to create cross-device user statistics (e.g. numbers, user groups) and to play out cross-device remarketing campaigns for Google users. Google only processes the data of users who have activated the "personalised advertising" option in their Google account settings. You can also object in principle to the collection by Google Signals by deactivating the "personalised advertising" function in your Google account.

Within the scope of Google Analytics, we are supported by Google Ireland Limited and Google LLC. (USA) as processors according to Art. 28 GDPR. Data processing may therefore also take place outside the EU or EEA. With regard to Google, an adequate level of data protection is guaranteed due to the adequacy decision (EU-U.S. Data Privacy Framework). Google also undertakes to conclude standard contractual clauses with other sub-processors.

Data processing is carried out on the basis of your consent pursuant to Art. 6 para. 1 p. 1 lit. a GDPR, provided that you have given your consent via our cookie banner. You can revoke your consent at any time. To do so, reload the cookie banner by deleting the cookies in your browser or your browser history.

Embedded videos

To ensure that calling up the website with embedded videos does not automatically lead to content from the third-party provider being reloaded, we only display thumbnails of the videos in a first step. This means that the third-party provider does not receive any information.

Only after a click on the preview image is the content of the third-party provider loaded. This provides the third-party provider with the information that you have accessed our site as well as the technically necessary usage data. In addition, the third-party provider is then able to implement tracking technologies. We have no influence on the further data processing by the third-party provider. By clicking on the preview image, you give us your consent to reload content from the third-party provider. 

The embedding is based on your consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR, provided that you have given your consent by clicking on the preview image. Please note that the embedding of many videos leads to your data being processed outside the EU or EEA. In some countries, there is a risk that authorities may access the data for security and monitoring purposes without you being informed or having any legal recourse. If we use providers in insecure third countries and you consent, the transfer to an insecure third country takes place on the basis of Art. 49 (1) lit. a GDPR.

YouTube / Google (USA)

For transfers to the USA, an adequate level of data protection is guaranteed due to the certification of the provider under the adequacy decision (EU-U.S. Data Privacy Framework). If you have clicked on a preview image, the content of the third-party provider is immediately reloaded. If you do not wish such reloading on other pages, please do not click on the thumbnails any more.

Streamdiver GmbH (Austria)

Processing within EU/EEA. If you have clicked on a preview image, the content of the third-party provider will be reloaded immediately. If you do not wish such reloading on other pages, please do not click on the thumbnails any more.

Online trainings

In addition to offering reading training courses, we also offer personal online training courses for which we use telephone/video conferences (hereinafter: "online training courses") via "Teams" of the US provider Microsoft Corporation.

The processing of your data is based on Art. 6 para. 1 p. 1 lit. b. GDPR. If you also voluntarily provide personal information when using the tool or voluntarily use functions that are not mandatory, the associated data processing is based on your revocable consent in accordance with Art. 6 para. 1 p. 1 lit. a GDPR. You can revoke your consent at any time with effect for the future (for the right of revocation, see "Your rights as a data subject"). Please note that processing that took place before the revocation is not affected by this.

Depending on the type and scope of the use of the tool, different types of data are collected or processed. This includes in particular

Personal data (e.g. first and last name, e-mail address, profile picture)

Training metadata (e.g. date, time and duration of communication, participant IP address, MAC address, other device IDs (UDID), device type, operating system type and version, client version, camera type, microphone or speaker, type of connection)

Text, audio and video data (e.g. chat histories, video and audio playbacks)

connection data (e.g. phone numbers, country names, start and end times, IP addresses).

If you have registered for an online training course, you will receive an access link from us by e-mail or calendar entry. Trainings You can participate in the online training direct via the browser without installing the apps. The service is then provided via the website by the respective service provider, whereby the service provider is responsible for data processing. You are free to use the chat functions during the online training. Likewise, you can decide whether to activate your camera and/or microphone or leave them switched off. If you use the chat function, the text entries you make will be processed in order to display and log them in the online training if necessary. If you switch on your camera or microphone, the data from the microphone of your terminal device and from any video camera of the terminal device will be processed for the duration of the training.

Please note that training sessions will make your personal details visible to all other participants and any information you or others upload, provide or create during an online training session will be processed for the duration of the training and will remain stored after the online training has finished. If you have a Microsoft Teams account and use it and the Microsoft Teams app to dial in, the name stored there will automatically be displayed in the participants list for everyone to see. If you do not want this, use the option of participation via the browser window. There you can enter a pseudonym. There is no possibility of central deletion of the online training by the host. We therefore recommend that you, as a participant, do not use the chat function if you wish to prevent storage in the online training.

Under certain circumstances, we may record individual online trainings for the purpose of documentation or further publication afterwards on the schülke academy. Both the audio track and the camera view of the participants can be recorded. You are free to activate the camera and microphone. Before the recording begins, we will inform you of this and of the intended place of publication, if any. By continuing to participate under the settings you have chosen, you hereby declare your consent to the possible recording and further use. If you participate without activating the camera and/or microphone, none of your personal data (except for your user name or pseudonym) will be recorded. You can then also ask questions via the chat. The chat contents are not part of the recording. It is possible to revoke your consent with effect for the future, provided it is technically possible to remove your personal data from the recording (regarding the right of revocation, see "Your rights as a data subject").

When processing your data, we are supported by the following as external service providers and processors within the meaning of Art. 28 GDPR:

Microsoft Corporation for the use of "Teams"; further information at https://privacy.microsoft.com/en-gb/privacystatement

User account

In order to use our offer of the schuelke-academy and to participate in trainings, it is necessary to create a user account via the website. These data are required for registration

Master data (first name, last name)
Access data (access code, user name, e-mail address, password)

Further details are voluntary and will only be processed on the basis of your consent pursuant to Art. 6 para. 1 p. 1 lit a DSGVO. You can revoke this consent at any time for the future (information on the right of revocation can be found under "Your rights as a data subject").
In the course of registration and subsequent logins and uses of the user account, we store the IP addresses of the customers along with the access times in order to be able to prove registration and prevent any misuse of the user account.

As part of the contractual use of the user account, the following data is generally processed:

User data (e.g. first name, last name, user name, e-mail address, password, further data that the user additionally sets in his profile such as company, department, language).
Course data (e.g. name of the course, course content, course slides, quiz questions and answers, rotation, start time, linked participants, completed participations, participating user groups)
Attendance data, (e.g. course and user concerned, attendance record, start time, completion time, attendance status (e.g. completed, open).

Users receive regular e-mail notifications from us with information about their unfinished course participation. It is also used for password recovery.

When a created user participates in a course, the following information is regularly collected and stored:

Start time of the course
slides viewed, each with start time and end time of page view
Answers given to quiz questions
Time of completion of the course
Certificate of attendance

This participation data is used to ensure that the user has viewed or edited all course content (e.g. slides, quizzes, texts) before the participation status is set to "completed" and a participation certificate is generated. The participation certificate contains the name of the user, the name of the course and the completion date of the participation. The certificate of attendance is made available to the user in the "My courses" area. There is an option to download the participation certificate, which the user should make use of. The responsible party accepts no liability for the storage and provision of the participation certificate.

Data associated with a user account will be retained for the time that the account is maintained. In the event of prolonged inactivity of the user account, we reserve the right to contact you by e-mail to verify that the user account has been maintained. If no e-mail is deposited or in the absence of a reply or a reply to the contrary within 7 days, the user account and the attached data will be deleted.

Once you have created a user account, you can have it deleted by us at any time without incurring any costs other than the transmission costs according to the basic rates. A message in text form (e.g. e-mail, fax, letter) to info@schuelke.com or to the contact details given in the imprint is sufficient for this. Please state "Unsubscribe schülke Academy" in the subject line. We will then delete your stored personal data, insofar as we do not still have to store it due to legal retention obligations. It is the user's responsibility to save relevant data beforehand if the user account is cancelled.

The legal basis for the processing of this data is your consent in accordance with Art. 6 Para. 1 Sentence 1 lit. a DSGVO or the fulfilment of a contract in accordance with Art. 6 Para. 1 Sentence 1 lit. b DSGVO.

Contact
We process your data that you transmit to us in connection with contacting us by e-mail, telephone or fax exclusively for processing your request.
Depending on the content of your request, the legal basis for this is, among other things, Art. 6 para. 1 p. 1 lit. f DSGVO. Our legitimate interest follows from the aforementioned purpose to process and answer your request. If your request is aimed at concluding a contract, the legal basis for processing may also be Art. 6 (1) p. 1 lit. b DSGVO. We will delete your data if it is no longer required and there are no legal retention obligations to the contrary.

Data recipient

We pass on your personal data within our company to the areas and persons who need this data to fulfill the respective purpose. Insofar as this is necessary within the framework of the purposes outlined above, we may also transfer your personal data to companies affiliated with us. Your data will not be passed on to third parties, i.e. outside the schülke Group, as a matter of principle or only if this is permitted under data protection law.

In the context of commissioned processing, we may also pass on your data to external service providers (e.g. for hosting, IT services, marketing and sales) who support us in our data processing processes strictly in accordance with instructions and on the basis of a commissioned processing agreement. We take care to ensure that data processing is limited as far as possible to within the European Union (EU) or the European Economic Area (EEA), e.g. by selecting storage locations at appropriate data centers in the European Union. Insofar as data is also processed outside the EU or the EEA or transferred to third-country service providers, the transfer will only take place insofar as the third country has been confirmed by the EU Commission as having an adequate level of data protection, an adequate level of data protection has been agreed with the data recipient (for example, by means of standard contractual clauses) and, where applicable, further necessary measures have been taken to ensure an adequate level of data protection, or you have given us your consent to do so in accordance with the requirements of Article 49 (1) sentence 1 lit. a DSGVO.

We use this website as a browser-based e-learning web application (Software as a Service), which is provided by reteach of Susell GmbH (Rosenthaler Strasse 38, 10178 Berlin, Germany) in accordance with the order processing agreement.

For more information, please see their privacy policy: https://www.reteach.com/datenschutz/

Your rights as a data subject

When processing your personal data, the GDPR grants you certain rights as a data subject:

Right of access (Art. 15 GDPR).

You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have the right to be informed about this personal data and to receive the information listed in detail in Art. 15 DSGVO.

Right to rectification (Art. 16 DSGVO).

You have the right to request without undue delay the rectification of any inaccurate personal data concerning you and, where applicable, the completion of any incomplete data.

Right to erasure (Art. 17 DSGVO).

You have the right to request that personal data concerning you be erased without delay, provided that one of the reasons listed in detail in Art. 17 DSGVO applies.

Right to restriction of processing (Art. 18 DSGVO).

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 DSGVO applies, e.g. if you have objected to the processing, for the duration of the review by the controller.

Right to data portability (Art. 20 DSGVO)

In certain cases, which are detailed in Art. 20 DSGVO, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.

Right of withdrawal (Art. 7 DSGVO).

If the processing of data is based on your consent, you are entitled to revoke your consent to the use of your personal data at any time in accordance with Art. 7 (3) DSGVO. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected.

Right of objection (Art. 21 DSGVO).

If data is collected on the basis of Art. 6 (1) p. 1 lit. f DSGVO (data processing to protect legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Right to complain to a supervisory authority (Art. 77 DSGVO)

Pursuant to Art. 77 DSGVO, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint may be asserted in particular before a supervisory authority in the Member State of your habitual residence, your place of work or the place of the alleged infringement.

Assertion of your rights

Unless otherwise described above, to assert your rights, please contact the office named in the respective imprint.

Contact details of our data protection officers

In fulfilling our obligations under data protection law, we are supported by our data protection officer, who can be reached at the following contact details:

First Privacy GmbH
Konsul-Smidt-Str. 88
28217 Bremen, Deutschland
Web: www.first-privacy.com,
E-Mail: office@first-privacy.com

If you contact our data protection officer, please also indicate the responsible office named in the imprint.

10.2023

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